Rethinking the future of work and learning with JD Dillon

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Episode summary

In this episode of the Learning While Working podcast, Robin speaks with JD Dillon about the impact of AI on the future of work, and the importance of not being short-sighted with this technology. There is an ever-increasing need for critical thinking, and trust, transparency, and collaboration are key factors in AI adoption. JD encourages L&D professionals to engage with stakeholders and align their strategies with the organisation's vision for AI.

About JD Dillon

JD Dillon is the founder of LearnGeek, where he helps organisations rethink how they enable their employees. Over the past 20 years, he has worked with some of the world's most dynamic brands, including Disney, Kaplan, AMC and Axonify. Today, he is the world's foremost expert on frontline learning and engagement as well as a prolific author and speaker in the global HR and L&D communities.

Key Takeaways

• AI represents a significant shift in our relationship with technology, comparable to the introduction of the internet and mobile devices. It’s not about the quick-win – organisations need to see things long-term and should consider how it can fundamentally transform work processes and tasks.
• Trust and transparency are crucial for successful AI adoption: organisations must address data quality and knowledge management practices to establish trust in AI systems. L&D professionals should actively engage with stakeholders and align their strategies with the organisation's vision for AI-enabled technology.
• It is the perfect time to discuss how we can shape the future of work. Organisations need to actively participate in defining how AI supports work and learning, ensuring that it enhances productivity, decision-making, and overall employee experiences. The integration of AI in the workplace requires a balance between automation and human decision-making, and critical thinking will remain crucial in assessing AI-generated content

Segmented time stamps:

• 00:00 We need the think about how AI shift what organisations do
• 02:43 What AI means for the future of work
• 07:47 What AI means to be human
• 10:39 What is L&D’s role in AI technology?
• 15:32 Why trust in technology is crucial for future success
• 19:38 Skills in trust, critical thinking, and human decision-making
• 23:29 JD’s greatest gem of wisdom when it comes to AI and L&D

Links from the podcast:

• Connect with JD on LinkedIn
• Visit JD’s Website 
• Listen to JD’s interview about continuous learning
• Listen to JD’s interview about modern learning ecosystems