The link between learning transfer and assessment with Keith Keating

Episode summary

In this episode of the Learning While Working podcast with Keith Keating, we explore the science of learning, some of the greatest challenges with learning transfer, why L&D experts should be viewed as trusted advisors, and how Archwell conducts their assessments.

With a career in learning and development, which spans over two decades, Keith Keating is passionate about empowering people to take control of their future through life-long learning.

About Keith Keating

Keith Keating is a workforce futurist and his mission is to empower, enable and encourage our workforce to prepare for the future. He is currently the SVP, Chief Learning Officer at Archwell, which provides cross-functional support to the greater mortgage industry. He is the former Head of The Global Learning Network for General Motors.

Key takeaways:

  • Learning transfer doesn’t always occur as many of us learn in safe environments, such as universities, but they don’t prepare us for the ‘real’ world.
  • The principles of Science of Learning works and teaches us about elaboration, generation, spacing and nesting. It’s an area L&D experts need to learn more about and leverage from. We should be trusted advisors in L&D about how adults learn.
  • What happens after the nesting period is very powerful. Archwell conducts ‘assessments’ about a month after nesting, through reflective questions such as how relevant the information has been, how prepared people have felt after the course, etc. It’s more of a reflection piece and not a test.

Segmented time stamps:

  • 03:31 The greatest challenges with learning transfer
  • 07:17 Adopting academic capabilities as an approach at Archwell
  • 09:23 Understanding the science of learning for L&D professionals
  • 12:27 Getting people to reconnect with learning
  • 16:32 The nesting process
  • 23:47 Evolving your post-assessment questions
  • 25:24 Advice to people who want to use assessment to drive learning transfer

Links from the podcast: